Terms of service

Terms of Service

Effective Date: October 29, 2026

Welcome to Zirconia Rings! We're delighted you're here. These Terms of Service explain the conditions that apply when you browse, shop, or make a purchase at https://zirconia-rings.com/.

By using our website or placing an order, you agree to these Terms of Service and our applicable store policies. Please read them carefully before making a purchase.

1. About Zirconia Rings

Zirconia Rings is an online jewelry retailer offering cubic zirconia engagement rings, wedding ring sets, wedding bands, fashion rings, and related jewelry.

We strive to provide beautiful, affordable jewelry, clear product information, and a straightforward shopping experience.

If you have questions about our products, policies, or an order, please contact us at hello@zirconia-rings.com.

2. Shopping and Placing Orders

When placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

After checkout, you will receive an order confirmation email. This confirms that we have received your order but does not guarantee acceptance or shipment.

We reserve the right to decline or cancel orders for legitimate reasons, including product unavailability, suspected fraud, incorrect pricing, or errors in product information. If we cancel an order after payment has been collected, we will issue a refund for the canceled amount.

3. Product Information and Appearance

We take care to describe and photograph our jewelry as accurately as possible.

However, slight differences in color, finish, or appearance may occur due to screen settings, lighting, photography, and normal manufacturing variations.

Our jewelry may feature cubic zirconia, natural, lab-created and simulated gemstones, sterling silver, plated metals, and other materials, as identified in individual product listings.

Cubic zirconia and simulated gemstones are not natural diamonds or natural gemstones. Please review each product's description and specifications before purchasing.

We may correct product descriptions, specifications, images, or other information when errors are discovered.

4. Pricing and Payment

All prices displayed on our website are in U.S. dollars unless otherwise indicated.

We reserve the right to change product prices and promotions without prior notice. Price changes will not affect orders we have already accepted.

Applicable sales taxes, if any, are calculated during checkout.

Payment must be completed using one of the payment methods offered at checkout. Payment processing is handled through Shopify and its supported payment providers.

5. Free Shipping and Delivery

We offer free standard shipping on all orders within the United States, with no minimum purchase required.

Orders are generally processed and shipped from our warehouse within 2 business days after an order is placed.

Standard delivery is estimated at 3–5 business days after shipment, for an estimated total of 3–7 business days from order placement.

Business days are Monday through Friday, excluding federal holidays.

Delivery estimates are not guarantees. Weather, carrier disruptions, holidays, and other circumstances beyond our control may occasionally cause delays.

Once your order ships, we will send you a shipping confirmation email with tracking information when available.

For additional information, please review our Shipping Policy.

6. Free Returns and Exchanges

We want you to shop with confidence. That's why Zirconia Rings offers free, no-questions-asked returns and exchanges within 30 days of delivery.

If you change your mind, need a different ring size, or prefer another style, simply email hello@zirconia-rings.com within 30 days after your order is delivered.

We will provide a free prepaid return shipping label and instructions for returning your jewelry.

Once we receive and process an eligible return, refunds will be issued to the original payment method. Your financial institution may require additional time to post the refund.

For complete instructions, please review our Returns & Exchanges Policy.

Nothing in these Terms limits any non-waivable consumer rights provided by applicable law.

7. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at hello@zirconia-rings.com.

Because we process orders promptly, we cannot guarantee that changes or cancellations can be completed before shipment.

If your order has already shipped, you may use our free 30-day return or exchange process after delivery.

8. Website Use

You agree to use our website only for lawful purposes.

You may not:

  • Use our website to engage in fraudulent or unlawful activities.

  • Attempt to interfere with the website's security or operation.

  • Access restricted systems or information without authorization.

  • Submit false or misleading information.

  • Copy or exploit website content for commercial purposes without permission, except as permitted by law.

We may restrict access to the website when reasonably necessary to protect our customers, systems, or business.

9. Intellectual Property

The Zirconia Rings name, branding, website design, original photographs, written content, graphics, and other materials are owned by Zirconia Rings or used with permission from their respective owners.

These materials are protected by applicable intellectual property laws.

You may browse and use our website for personal, noncommercial shopping purposes. Other uses may require our prior written permission.

10. Third-Party Services and Links

Our website operates using Shopify and may include services provided by payment processors, shipping carriers, analytics providers, and other third parties.

We may also link to external websites for convenience.

Third-party websites and services operate under their own terms and privacy practices. We are not responsible for their independent content or policies, except where applicable law provides otherwise.

11. Privacy and Personal Information

We respect your privacy and are committed to handling customer information responsibly.

Information collected through our website may be used to process orders, arrange shipping, provide customer service, prevent fraud, and operate or improve our store, as described in our Privacy Policy.

Please review our Privacy Policy to learn more about how personal information is collected, used, and shared, and about your available privacy rights.

12. Website Availability and Errors

We work to keep our website accurate, secure, and accessible.

However, occasional interruptions, technical issues, or errors may occur. We do not guarantee uninterrupted website availability or that all website content will be free of errors at all times.

We may update, correct, or temporarily suspend website features when reasonably necessary for maintenance, security, or operational purposes.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its informational content are provided on an "as available" basis.

We do not make guarantees about uninterrupted website operation or the complete absence of technical errors.

This disclaimer does not affect our express shipping, return, exchange, or refund commitments, or any warranties and consumer protections that cannot legally be excluded.

14. Limitation of Liability

To the extent permitted by applicable law, Zirconia Rings will not be responsible for indirect, incidental, special, or consequential losses arising from use of our website.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer protection rights.

15. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms limits any mandatory consumer protection rights available under applicable federal or state law.

16. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, website, policies, or legal requirements.

The latest version will be available on this page, along with its effective date.

Changes will apply prospectively, except where applicable law permits otherwise. Material changes will be communicated when required by law.

17. Contact Information

Questions about these Terms of Service? We're happy to help.

Zirconia Rings
Operated by 925 Silver Jewelry

Website: https://zirconia-rings.com/

Email: hello@zirconia-rings.com

Mailing Address:

925 Silver Jewelry
PO Box 51949
Boston, MA 02205
United States

For return or exchange requests, please contact us by email before sending merchandise so we can provide the appropriate prepaid shipping label and instructions.